Terms & Conditions

Effective Date: 10/01/2024

Welcome to MEI by Flossiphy Limited. These Terms and Conditions ("Terms") govern your use of our website and purchase of our products. By accessing our site or purchasing from us, you agree to these Terms.

1. General Information

  • Company Information: MEI is operated by Flossiphy Limited ("we," "us," "our"). We offer beauty and skincare products designed to provide a comprehensive at-home skincare experience.
  • Eligibility: You must be at least 18 years old to make a purchase on our website.

2. Use of Our Website

  • You agree to use our website only for lawful purposes. Any misuse of the site, including attempts to hack, introduce malware, or obtain unauthorized access, is strictly prohibited and will lead to immediate termination of your access.
  • We reserve the right to modify or discontinue our website or any services or products offered through the site without prior notice.

3. Product Descriptions

  • We make every effort to provide accurate descriptions of our products. However, we do not warrant that product descriptions or other content on our website are complete, accurate, or error-free. If a product is not as described, please contact us, and we will work with you to address the issue.

4. Orders and Payment

  • Pricing: All prices listed on our website are in U.S. dollars. We reserve the right to change our prices without prior notice.
  • Order Acceptance: Your order is an offer to buy. We reserve the right to accept or decline your order at our discretion, including if an item is out of stock, if there are inaccuracies in product information, or for other reasons.
  • Payment Processing: Payment must be made at the time of purchase. We use secure third-party payment processors to handle all transactions. By providing your payment information, you authorize us to process your payment.
  • Shipping Policy: Our shipping policy provides details on rates, processing times, and delivery options.

5. Returns and Refunds

  • Please review our Return Policy for information on returns, exchanges, and refunds. We strive to ensure customer satisfaction and will work with you to resolve any issues with your purchase.

6. Intellectual Property

  • All content on our website, including text, graphics, logos, images, and software, is the property of Flossiphy Limited and is protected by copyright, trademark, and other intellectual property laws. You may not use any content from our site without prior written permission from us.

7. Limitation of Liability

  • To the fullest extent permitted by law, Flossiphy Limited shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability, whether in contract, warranty, tort (including negligence), or otherwise, will not exceed the amount paid by you for the product in question.

8. Indemnification

  • By using our site, you agree to indemnify and hold harmless Flossiphy Limited, its affiliates, and employees from any claims, liabilities, damages, losses, or expenses arising from your use of our website or any violation of these Terms.

9. Privacy Policy

  • Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

10. Changes to These Terms

  • We reserve the right to modify or replace these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of the site after any changes are posted constitutes your acceptance of the new Terms.

11. Governing Law

  • These Terms and any disputes arising from them will be governed by and construed in accordance with the laws of [Insert Jurisdiction, e.g., State of California, USA].

12. Contact Us

Thank you for choosing MEI by Flossiphy Limited. We are dedicated to providing you with an exceptional skincare experience.