Privacy Policy

Effective Date: 10/01/2024

Flossiphy Limited ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information about you when you visit or make a purchase from our website.

1. Information We Collect

  • Personal Information: When you make a purchase or attempt to make a purchase through our website, we collect information necessary to complete your transaction. This may include your name, billing and shipping address, payment information (credit card details), email address, and phone number.
  • Device Information: We automatically collect certain information about the device you use to access our site. This may include information about your web browser, IP address, time zone, and some cookies installed on your device.
  • Usage Information: As you browse our website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to our website, and how you interact with the site.

2. How We Use Your Information

  • Order Fulfillment: We use the information we collect to process and ship your orders, confirm your purchases, and communicate with you regarding any questions or updates about your order.
  • Improving Our Services: Device and usage information help us improve our website performance, understand customer preferences, and optimize our services.
  • Marketing and Promotional Communications: With your consent, we may send you information about our latest products, promotions, and special offers. You can opt-out at any time.

3. Sharing Your Information

  • We share your information with third-party service providers who assist us with order processing, payment processing, website hosting, and marketing. These providers are contractually obligated to protect your information and only use it as necessary to perform their services for us.
  • We may also share your information to comply with applicable laws, respond to legal requests, prevent fraud, and protect our rights.

4. Cookies and Tracking Technologies

  • Our website uses cookies and similar technologies to provide and enhance your browsing experience. Cookies help us remember your preferences, improve site performance, and track visitor behavior. You can modify your browser settings to refuse cookies; however, doing so may limit some functionality on our website.

5. Data Security

  • We implement industry-standard security measures to protect your personal information. While no online transmission can be guaranteed to be completely secure, we make every effort to protect your data through encryption, secure servers, and limited access.

6. Your Rights

  • You have the right to access, correct, update, or delete your personal information. To exercise these rights or if you have any questions about how we handle your data, please contact us via email at support@themeibeauty.com.
  • If you are a resident of the European Union or the State of California, you may have additional rights under applicable privacy laws, including the right to request details about our data handling practices or request restrictions on certain uses of your data.

7. Retention of Information

  • We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

8. Changes to Our Privacy Policy

  • We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

  • For more information about our privacy practices, to exercise your rights, or if you have any concerns, please contact us by email at support@themeibeauty.com.

Thank you for trusting MEI with your personal information. We are committed to safeguarding your privacy as you enjoy our innovative skincare solutions!